Cleaning & Care
Shipping and returns
Delivery for unlimited sample swatches is free. Delivery charges for fabric and accessories will be calculated at the checkout stage, delivery for fabric and accessory orders over £300 is free.
Orders placed for fabric by the metre and samples are final and returns are not accepted. Unfortunately, we cannot offer refunds for if you change your mind or you’ve made an incorrect purchase. This is because once a piece of fabric is cut it becomes a tailor made, personalised item. If the fabric arrives faulty or damaged you will be entitled to a replacement or full refund, including delivery charges, at absolutely no extra cost to you but this must be returned to us within 14 days of receipt. For other items such as throws and cushions, we offer a 14 day return from the date that you received your items. If you change your mind within 14 days of receiving the item, just get in touch for a refund or replacement and we’ll talk you through the process.
Sample – Bilboa Tuerca